Most likely causes
- TiviMate only runs on Android and Fire TV, so it is not an option on iPhone, iPad, an Apple TV, a Samsung or LG TV, or a Windows PC.
- An app or system update has left TiviMate crashing, failing to load the playlist, or asking for a premium unlock you would rather not repeat.
- You have moved to a device TiviMate does not support and need a player that takes the same login.
- You want a second player as a backup so a single app problem never leaves you without a picture.
Fixes, in the order to try them
Consider OTT Navigator first if you are staying on Android TV, Google TV or Fire TV. It has a polished, TiviMate-style guide and multi-view, takes both M3U and Xtream Codes logins, and is the closest feel to TiviMate for most people. Feature details and any premium extras vary by version, so check what your build offers.
Consider XCIPTV if you like a customisable, skinnable player on Android or Fire TV, and it is also available on some other platforms. It signs in by Xtream Codes, M3U or single stream, and suits people who want to tweak the look and layout. See our XCIPTV fix guide if a login fails.
Consider Televizo if you want a straightforward, lightweight player on Android and Android TV. It handles M3U and Xtream logins, XMLTV guides and per-playlist decoder settings, and is a solid, no-fuss choice on modest hardware.
Consider IPTV Smarters Pro if you need the widest device reach. It runs on Android, Fire TV, iPhone, iPad and Windows, and on some Smart TVs, so it is the natural pick when you are moving off Android entirely or want one app across a mixed set of devices. Follow our IPTV Smarters setup guide to load your login.
Match the player to the device. On Android TV or Fire TV any of the four will work, so pick on feel. On an iPhone, iPad or Windows PC, IPTV Smarters is usually the practical choice. On a Samsung or LG TV, none of these four is the right fit, so use the player covered in that TV's own setup guide instead.
Move your login across unchanged. Whichever you choose, add your Orca4KTV playlist the same way you did in TiviMate, ideally as an Xtream Codes login using the server URL, username and password from your details, so the channels and the programme guide come through together.
Keep a second player installed as a backup. Because the same login works in all of these, having two players on the device means a crash, a bad update or a stuck guide in one never leaves you without a picture; you simply open the other.
Related guides and fixes
TiviMate setup guide
The tested walkthrough for loading your Orca4KTV login into TiviMate, if you want to get it working again.
IPTV Smarters setup guide
Load your Orca4KTV login into IPTV Smarters on phone, tablet, Fire TV, Windows and more.
OTT Navigator not loading channels
Setting up OTT Navigator as your replacement and fixing an empty list or buffering.
XCIPTV not working or login failed
Getting XCIPTV signed in if you choose it as your TiviMate replacement.
All IPTV fixes
Every common IPTV problem and its fix, gathered on one page.
IPTV questions answered
Cost, legality, devices and setup, in plain language.
Still stuck after the fixes above?
Send the Orca4KTV desk a photo of the screen on WhatsApp and someone will walk you through it. Real people, under 15 minutes.
Best players when TiviMate stops FAQ
Will my Orca4KTV login work in these other players?
Yes. Your playlist or Xtream Codes details are not tied to TiviMate, so the same login works in OTT Navigator, XCIPTV, Televizo and IPTV Smarters. Add it the same way, ideally as an Xtream Codes login so channels and guide arrive together.
Which is the closest to TiviMate?
For most people on Android TV or Fire TV, OTT Navigator has the nearest feel, with a similar guide layout and multi-view. Exact features and any premium unlocks vary by version, so it is worth trying it on your own device.
I have switched to an iPhone or a PC. What should I use?
TiviMate does not run on those, so IPTV Smarters is the usual choice, as it covers iPhone, iPad, Windows and more. Load your login through our IPTV Smarters setup guide and your channels move straight across.
Do I have to pay again for a new player?
That depends on the app. Some players are free, some offer an optional paid tier, and any purchase you make is with the app developer, not with your subscription. Your Orca4KTV plan is separate and works in whichever player you choose.